About Our Product
Our basic and most fundamental mission is to provide the highest quality product that is ethical, safe, human and animal friendly at a very competitive price while delivering a service that we would want to receive if we were a customer!
All our products are packed in industrial kraft paper bags in 4 different sizes in which they can be purchased online: 5g (sample), 25g, 100g, 250g and 500g. However, some products are also available in 1kg.
About Where We Source Our Mica Powder And Pigments
The Manufacturers that we work with have fulfilled all the REACH requirements. REACH is a an EU Regulation, adopted to improve the protection of human health and the environment from the risks that can be posed by chemicals. It also promotes alternative methods for the hazard assessment of substances in order to reduce the number of tests on animals.
We make every effort to get assurance from our manufacturers that our mica powders are not sources from mines that use child labour. Most of these mines are in India and the industry is step away from preventing the use of child labour.
About Our Animal Testing Policy
Our manufacturers have provided us with written statements that they do not carry out animal testing on the products. In fact, the ingredients in our pigments have been around for a VERY long time, and therefore they have been tested at some point in the past to assure their safety. For this reason, all our mica powders and pigments are Vegan and Gluten Free. For more information please see our Animal Testing Statement.
About Our Packaging
We do not use pretty plastic jars or containers for packaging our materials. So, we have been working very hard (and still working very hard!) for sourcing high quality industrial bags that are either bio-degradable or have less plastic for packaging our products, depending on their availability in the market. Although we are still in transition, rest assured that we are determined to get there!
About our Customer Service
We work hard to ensure providing excellent customer service to all our customers, regardless of business size and/or order value. However, we are not perfect and things may go wrong, if so, we will do everything we can to put things right.